Everything You Need to Wow Your Guests
From AI chatbots to revenue-boosting upsell stores, StayBrief provides a complete suite of tools to transform your hospitality business.
AI Chatbot Concierge
Give your guests a 24/7 personal concierge that instantly answers questions using your guidebook content. No more repetitive messages or delayed responses.
- Trained on your specific property information
- Handles check-in instructions, WiFi, house rules, and more
- Supports multiple languages automatically
- Seamlessly escalates complex questions to you
- Learns and improves from every interaction
Guidebook Builder
Create stunning, mobile-first digital guidebooks in minutes. Drag and drop sections, add rich media, and organize everything your guests need to know.
- Intuitive drag-and-drop editor
- Pre-built sections for check-in, house rules, local tips
- Embed maps, videos, and photo galleries
- Multi-language support for international guests
- Duplicate and template for quick setup
Content Hub
Build a centralized library of reusable content blocks. Write once, use across all your guidebooks. Update in one place, reflect everywhere.
- Reusable content blocks across guidebooks
- Centralized local recommendations library
- Shared templates for consistent branding
- Bulk content updates across properties
- Import content from existing documents
Scheduled Messaging (Memo)
Automate your guest communication timeline. Send the right information at the right time -- from booking confirmation to post-checkout review requests.
- Pre-arrival, check-in, mid-stay, and checkout sequences
- Customizable timing and triggers
- Dynamic content based on property and guest
- SMS and email delivery channels
- A/B testing for message optimization
Guest CRM
Know your guests better than ever. Track interactions, preferences, and booking history to deliver truly personalized hospitality experiences.
- Unified guest profiles across all bookings
- Interaction history and chatbot transcripts
- Guest tags and segmentation
- Automated follow-ups and review requests
- Integration with major OTAs and PMS platforms
Upsell Store
Turn every booking into a bigger opportunity. Offer guests add-on services and experiences they can purchase directly through your guidebook.
- Early check-in and late checkout options
- Local experiences and tours
- Airport transfers and transportation
- Welcome baskets and amenity packages
- Integrated payments via Stripe
Analytics Dashboard
Understand exactly how guests interact with your guidebooks. See what they read, what they ask, and how your upsells perform.
- Guidebook views and engagement metrics
- Most-viewed sections and content
- AI chatbot question analytics
- Upsell conversion tracking
- Revenue reports and trends
Branding & Customization
Make every guidebook unmistakably yours. Custom colors, logos, fonts, and even your own domain for a fully branded guest experience.
- Custom colors and brand themes
- Upload your logo and imagery
- Custom domain support (yourguide.com)
- Branded email templates
- White-label option for agencies
What Makes StayBrief Different
Features no other guidebook platform offers — built to delight guests and simplify hosting
Smart Trip Phases
Your guidebook adapts to each stage of the guest journey. Before arrival, during the stay, and at checkout — guests always see the most relevant content first.
- Pre-arrival mode highlights check-in info and packing tips
- During-stay mode surfaces amenities, local tips, and house rules
- Checkout mode shows departure instructions and review prompts
- Automatic switching based on booking dates
- Custom content per phase for maximum relevance
Voice Concierge
Guests ask questions hands-free while cooking, unpacking, or relaxing. The voice concierge understands your guidebook content and responds naturally.
- Hands-free interaction for busy or distracted guests
- Powered by your guidebook content for accurate answers
- Works in multiple languages with auto-detection
- Graceful fallback to text chat when needed
- No additional hardware or apps required
Digital Tip Jar
Let guests show appreciation to your cleaning staff, maintenance team, or yourself. Supports Venmo, PayPal, CashApp, and Zelle with configurable recipients.
- Multiple payment platforms supported per recipient
- Add names and roles for each team member
- QR codes and deep links for frictionless tipping
- Suggested tip amounts to encourage generosity
- Fully optional — guests are never pressured
Guest-to-Guest Tips
Past guests share insider tips for future visitors through a digital guestbook. Real reviews from real stays build trust and help guests make the most of their trip.
- Moderated entries ensure quality and relevance
- Guests share restaurant picks, activity recs, and hidden gems
- Photo support for guestbook entries
- Sentiment-tagged for easy browsing
- Builds social proof and repeat bookings
Weather-Smart Recommendations
Local recommendations automatically sort by the current weather. Rainy day? Indoor activities and cozy restaurants float to the top. Sunny? Beach and hiking spots lead.
- Real-time weather data for your property location
- Automatic sorting of indoor vs outdoor activities
- Weather-appropriate activity suggestions
- Multi-day forecast to help guests plan ahead
- Works with your existing local recommendations
Lost & Found Portal
When guests leave something behind, they can browse and claim their items online instead of playing phone tag. Reduces your admin work and recovers more items.
- Photo-based item catalog for easy identification
- Guest self-service claiming with verification
- Automatic notifications when items are found
- Shipping coordination built in
- Status tracking from found to returned
Smart Quiet Hours
A live countdown banner shows when quiet hours start and end. Guests stay informed without needing to memorize rules, reducing noise complaints and neighbor issues.
- Live countdown to quiet hours start and end
- Customizable quiet hours schedule per property
- Gentle reminders with specific noise guidance
- Custom notes for unique situations (pool hours, etc.)
- Reduces noise complaints by up to 60%
Accessibility Passport
Detailed accessibility information helps guests with mobility, visual, or hearing needs plan their stay with confidence. Includes display preferences for the guidebook itself.
- Structured accessibility data (wheelchair access, grab bars, etc.)
- High-contrast and large-text display modes
- Screen reader optimized guidebook content
- Nearby accessible facilities and services
- Builds trust and attracts a wider audience
Neighborhood Insider
Turn your local recommendations into an interactive map experience. Guests get walk-me-there directions, "open now" filters, and curated walking tours.
- Interactive map with all your recommendations pinned
- Real-time "open now" status for restaurants and shops
- Walking distance and estimated time from property
- Curated walking tours and itineraries
- Guest ratings and reviews for each spot
Eco-Stay Dashboard
Showcase your sustainability efforts with a guest-facing eco dashboard. Guests track their green choices and see your certifications, building loyalty with eco-conscious travelers.
- Display sustainability certifications and awards
- Guest checklist for eco-friendly behaviors
- Track and display property green features
- Tips for reducing environmental impact during stay
- Appeals to the growing eco-tourism market
Ready to Transform Your Guest Experience?
Join 10,000+ hosts who use StayBrief to create stunning digital guidebooks, reduce guest questions, and earn more from every booking.
No credit card required. 14-day free trial on all plans.